Shipping Policy

Free Shipping

Big D’s Pet Supplies currently ships to addresses in the United States only. Shipping is free on U.S. orders unless a product or checkout page clearly states otherwise.

Processing and Delivery

Processing and delivery times vary by product, supplier, destination, and carrier. Any timeframe shown on a product page, at checkout, or in an order update is an estimate and is not guaranteed.

Tracking

Tracking information will be provided when available. Some orders may arrive in more than one shipment.

Delays

Carrier delays, severe weather, address issues, customs processing, and other events outside our control may affect delivery.

Questions about an order? Contact support@bigdspetsupplies.com.